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MetLife Insurance Overview

Company Profile

In 1863 some businessmen from New York City together raised a hundred thousand dollars to start the National Union Life and Limb Insurance Company. That company would eventually become the Metropolitan Life Insurance Company (MetLife), presently one of the largest insurance and financial companies in the country. The insurance subsidiary of the MetLife Group is MetLife Auto and Home.

In January 2005, MetLife Insurance expressed its interest in purchasing Citigroup’s Travelers Life & Annuity and thus practically, most of Citigroup’s international businesses at $11.5 billion. This was seen as a positive step towards MetLife’s ambitious future targets. By the year 2010, MetLife Insurance wants to create a customer base of over a 100 million people to become the largest insurance company on the globe.

Professional Ratings

A.M. Best and Company rating provides a Superior, A+ for MetLife Auto and Home regarding information concerning the insurer’s financial strength and ability to meet obligations towards MetLife Insurance customers. (Information on the AM Best rating system and how it is determined)

Standard & Poor’s rates MetLife at AA, due to its robust financial conditions.

Fitch Rates MetLife Insurance at AA and Moody’s Investors Service regards MetLife’s efficiency as Excellent, an Aa2. Moody’s Insurance Financial Strength Ratings are opinions of the ability of insurance companies to repay punctually senior policyholder claims and obligations.


The basic operative principle of MetLife is their recognition of diversity in human needs. In fact, to strengthen its commitment to creating a proper environment, Metlife has established Diversity Council with senior executives from MetLife’s lines of business. The council promotes advancing diversity strategy that is tied to measurable results.


The workforce at MetLife is diversified in all aspects from ethnicity to age, culture, and nationality. This makes it easy to transfer this quality of diversity into their services. The more varied the workforce, the more innovative the workforce become at their job.

Service Towards Customers

Through the stress on diversity, MetLife Insurance finds it easier to deal with its customers. It becomes easier to offer the suitable financial products and services fitting exactly the customers’ individual demands, lifestyles, and expectations.

The company’s phone, online and human supports are at par with the best in the industry. The company has a reputation of hassle-free claim settlements for its auto insurance and home insurance.

Ethics & Integrity

MetLife dedicates extensive resources and effort towards preserving a completely ethical system with proper integrity. Along with the target of becoming the largest company in the world, MetLife Insurance also strives towards achieving the reputation of the most trustworthy insurance company in the world. One of the building blocks for MetLife’s vision is, according to the company, to build financial freedom for everyone.

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