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21st Century Insurance Overview

Company Overview

21st Century Insurance provides competitive rates and products that will help you achieve the peace of mind you are looking for. We offer excellent coverage and service for your automobiles.

Only we offer 21st Century Security Advantage, a unique program that offers 24-Hour Roadside Assistance, Identity Theft Restoration Service*, and Emergency Travel & Medical Assistance, all at no cost to you.
*Identity Theft Restoration Services not available in NY.

21st Century Insurance is rated A (Excellent) by A.M. Best — the world’s leading provider of ratings for the insurance industry and the benchmark for assessing insurers’ financial strength and stability.

Customer Service and Claims Support

Our customers receive our award winning customer service no matter how you like to handle your ongoing needs. With over 1.5 million customers nationwide, we are proud to be one of only four national auto insurance providers to be recognized by J.D. Power and Associates for consistently delivering “An Outstanding Customer Service Experience” . . . and we have received this distinction three years in a row. Customer Care Specialists are available to assist you or you can also manage your policy online 24/7 at

You can report a claim 24 hours a day, 7 days a week online or over the phone. While other Insurance Companies request that you get up to three estimates for repairs on your vehicle, 21st Century Insurance only requires one. With 21st Century Insurance, you can take your vehicle to whomever you are most comfortable with. 21st Century Insurance will even refer you to a shop that guarantees the repairs for as long as you own the car.

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