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Response Insurance Overview

Our Commitment to Responsible Drivers

The Response Insurance Group of companies rewards responsible drivers with lower insurance rates. With some insurance companies, bad drivers unfairly drive up the rates of safe, responsible drivers. That’s why we insure as many responsible drivers as possible – so we can keep rates as low as possible. And, by working directly with the consumer, there are no commissioned agents or brokers to pay.


When it comes to auto insurance, there are a lot of choices. But, if you are a safe, responsible driver, your goals are the same as ours: great service, professionalism, and a commitment to responsible drivers. Since its founding, Response Insurance has been a national leader specializing in insuring safe drivers, whose low risk helps keep customers’ rates low.

Response is the safe choice for savings.

A Solid Foundation

Our commitment to providing the best value and personal service is backed by solid financial stability. The company was initially financed by an investor group led by Morgan Stanley Capital Partners, the private equity unit of Morgan Stanley. Our customers can be confident they are getting the savings and security they have earned through years of safe driving.

Dependable Service

Friendly, knowledgeable Insurance Advisors are available toll-free to provide fast, free rate quotes or to answer questions. Claims Representatives are available 24-hours a day, 365 days a year, so claims can be handled quickly and efficiently – often right on the spot.

Our member companies have been cited by various state insurance departments for our low level of consumer complaints. As a result, we are regularly ranked at or near the top of those carriers with the fewest number of customer complaints. Further, our approved auto repair centers guarantee the repairs for as long as the customer owns their car.


Response not only insures responsible drivers – we hire responsible people. Our employees are professional, knowledgeable and friendly. The Company’s officers and staff are drawn from some of the nation’s most preeminent insurance companies and other major corporations, and are experts in their fields. Together they direct a growing team of committed people at our Meriden, CT headquarters and offices in St. Louis, MO, Melville, NY and Bellevue, WA.


Response has some of the most sophisticated, advanced technology and management systems available. Our customer service and technology infrastructures are state-of-the-art and fully adaptable to meet the future needs of our customers. Our website,, offers online quotes, and once you are a Response customer, you can check your payment history, make payments through our Account Online feature, report a new claim online, download forms and driver safety information, and much, much more.

And, not just car insurance…

In many states, Response is there for your homeowner and umbrella personal liability) insurance needs as well. Through Response and our partners, you can get some of the most affordable rates in the industry to round out your protection.

Special discounts are available when you select Response for all of your insurance needs. So, you can be protected from accident, injury and other claims in your car, in your home – or wherever you and your family may be.

Learn how easy and convenient shopping for auto insurance can be. Get your free auto insurance quotes today!

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