Safeco Insurance Overview

Company Profile
Safeco was founded in 1923 and has grown to become one of the premier companies selling insurance and financial products. Safeco Insurance runs its operations mainly through independent insurance agents and financial advisors. Safeco is a Fortune 500 company and has a wide coverage over the country. It covers America from coast to coast through its insurance and investment products. Safeco Insurance is highly rated by insurance analysts and observer agencies. A.M. Best Company rates Safeco as excellent, with Standard & Poor's it is a superior A+ and Moody's rates it as A1 Superior. (Information on the AM Best rating system and how it is determined)

One of the most important reasons for trusting Safeco Insurance is their over seven decades of experience in the field of insurance. The insurance company claims that their driving principle is to build and protect the customers' assets. Safeco's products cover everything from auto, home, life and business insurance to investments like annuities, mutual funds and stock purchase plans. It also provides retirement plans for businesses; trust services; and surety bonds.

Prompt and Quality Service
To facilitate the flow of information, Safeco allows even policy change information to be handled over the phone.

In case of filing claims, the concerned department usually contacts the customer within a business day. The toll free claims reporting telephone number at Safeco Insurance is available 24 hours a day. Trained professionals provide support for customer queries. The customer receives prompt response, it is claimed that 80 percent of the calls get answered within 20 seconds.

Satisfied Customers
Safeco states that last year, its representatives served more than 1.2 million families, individuals and businesses at the time when they needed help most. Apparently, the customers were so satisfied with the quality of Safeco's service that 93 percent said, they would recommend Safeco Insurance to a friend and an astounding 95 percent said that they were likely to renew their insurance coverage with Safeco Insurance.

Friendly Policy Examples
In case the customer's car insurance policy includes rental coverage, the company often makes arrangements for a vehicle until the vehicle gets repaired.

If your Safeco-insured vehicle has glass damage, you may call the Safeco Glass network, also available 24 hours a day. Once your insurance coverage is verified by the representative who takes your call, you will be given an appointment through the Safeco Glass Service. If the damage is a simple ding, chip or nick that can be repaired, we will waive the deductible and the glass company will do the work at no cost to you.

Importance on client-diversity
One of the unique propositions with Safeco Insurance is in its understanding of diversity as critical in achieving its business goals, It designs products to appeal to a varied array of customers from diverse backgrounds.

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