With a century of business know-how to its name, Amica is the oldest mutual insurer of automobiles in the country, and today offers a full line of superior personal insurance products. Amica’s professionals work closely with you to create individual insurance solutions tailored to your needs, goals, and budget.
Claims Service That Delivers–Fast
Amica’s claims professionals are just a phone call away, 24 hours a day, 7 days a week. Amica will settle your claim quickly. In emergency situations, they’ll provide you with immediate access to funds. When widespread damage occurs due to events such as hurricanes, tornadoes, and hailstorms, Amica’s catastrophe teams will be on the scene immediately to help you put your life back in order quickly. You’ll always get a friendly response and will be kept informed regarding your claim’s status
Customer Service You Just Won’t Find Anywhere Else
You deserve to be treated right and, as an Amica customer, you are. In the J.D. Power and Associates 2009 National Auto Insurance Satisfaction Study,SM Amica received the ranking of “Highest Customer Satisfaction Among National Auto Insurers, Ten Years in a Row.”1
Amica also earned high honors as a “Customer Service Champ” in BusinessWeek magazine’s third-annual rankings.2 The 2009 report ranks the 25 best providers of customer service and describes the techniques, strategies, and tools these companies use to deliver great service.
Choose the Billing Option That Suits Your Needs
Amica offers flexible options to make paying for your insurance absolutely hassle-free. And, if you have multiple policies, Amica sends one monthly statement listing all your policies and the minimum amount due for each. Payment options include automatic payments from your checking account—without service charges; direct billing in up to 10 installments, and on-line payment available at www.amica.com.
Financial Strength Brings Peace of Mind
Amica follows a consistent and conservative philosophy of investment, which translates into a strong and stable company for our policyholders. A.M. Best, a leading insurance industry analyst and the nation's authority on insurance company financial stability, has given the financial strength rating (FSR) of A++ (Superior) to Amica Mutual Group (Amica). Additionally, A.M. Best has given the FSR of A+ (Superior) to Amica Life Insurance Company (Amica Life). These A.M. Best ratings reflect the respective Amica companies' outstanding capitalization, solid operating performance, and well-established market positions.3 (A.M. Best insurance rating criteria)
1 Amica received the highest numerical score in the proprietary J.D. Power and Associates 2000-2009 National Auto Insurance Satisfaction StudiesSM. 2009 based on 22,930 responses from policyholders of 32 insurance carriers, who were surveyed from March-April 2009 about their experiences and perceptions. jdpower.com
2 BusinessWeek, March 2, 2009.
3 A.M. Best Company, May 7, 2009.
